Refund Policy

Return Policy

 

We want you to be happy with your purchase from our store. If you are not satisfied with your product, you can return it to us within 7 days of receiving it, as long as it is in its original condition and packaging. 

 

To initiate a return, please contact us at gnexxusofficial@gmail.com with your order number and the reason for your return. We will provide you with the instructions on how to ship the product back to us. You will be responsible for the return shipping costs, unless the product is damaged or defective.

 

Once we receive your return, we will inspect it and process your refund within 5 days. The refund will be issued to the original method of payment. Please note that we do not accept returns for products that are used, worn, altered, or damaged by the customer.

 

We hope you enjoy our products. If you have any questions or concerns, please feel free to contact us anytime.